In today’s fast-paced digital world, reliable customer service is essential for any telecommunications provider. Jio, one of India’s leading telecom operators, offers a variety of services ranging from mobile plans to broadband. If you’re a Jio user, knowing the Jio customer care number is crucial for addressing any concerns or inquiries you may have. This article will provide you with comprehensive information about Jio customer service, including contact numbers, services offered, and frequently asked questions.
Why Jio Customer Care is Essential
1. 24/7 Support for Users
Jio customer care is dedicated to providing round-the-clock assistance to its users. Whether you have a query regarding your mobile plan, need help with network issues, or have billing inquiries, the customer care team is available to assist you at any time.
| Service Type | Contact Number | Availability |
| General Queries | 199 | 24/7 |
| JioFiber Support | 1860 266 3333 | 24/7 |
| International Calling | +91 7000 999 999 | 24/7 |
2. Multiple Contact Options
Jio offers various methods for reaching customer service, making it convenient for users to get the help they need. In addition to phone support, users can also contact Jio through social media, email, and the MyJio app.
How to Reach Jio Customer Care
Using the Jio Customer Care Number
The primary contact number for Jio customer care is 199. Users can call this number from their Jio mobile phone to access immediate support for any issues. For JioFiber users, the dedicated number is 1860 266 3333.
Alternative Contact Methods
- MyJio App: Users can download the MyJio app for an easy way to manage their accounts and reach customer support.
- Email: For non-urgent inquiries, you can email Jio customer support at care@jio.com.
- Social Media: Jio is active on platforms like Twitter and Facebook, where users can reach out for assistance.
Documents required for getting a Jio Fiber Connection
- Aadhar Card or
- Any other original valid POI (Proof of Identification) & POA
(Proof of Address) as per DoT (Department of Telecom Guidelines)
How to change your Wifi Password from MyJio App:
Through Jio App
- Install App
- Login to MyJio App, select JioFiber Account
- Click on Menu on top left corner and select settings
- Select Device Settings > My Device wait for a few seconds
until the JioFiber Router details appear - Click advanced settings on the top right corner of the screen->
Personal section for both Jiofiber Router 2.4 and 5 GHz - Click on each SSID(Wifi Name) for changing user ID.
Then to change the password, enter new password & save - Click for video on how to manage your JioFiber Router
Through Jio.com
- Login to Official Website
- Click on sign in on menu bar, Click JioFiber
- Enter your Service ID/ Registered Mobile Number, Click on generate OTP
- Enter OTP received on Registered Mobile Number.
- Click ->Settings icon ->My Device -> ONT- Advanced Settings
- Click on each SSID (Wifi Name) for changing user ID.
Then to change the password, enter new password & save
FAQs about Jio Customer Care
Q1. What is the Jio customer care number?
The Jio customer care number for general queries is 199, and for JioFiber support, it’s 1860 266 3333.
Q2. How can I contact Jio if I am abroad?
If you are traveling internationally, you can reach Jio customer support at +91 7000 999 999 for assistance.
Q3. What issues can I resolve through Jio customer care?
You can address various issues, including billing inquiries, service complaints, mobile plan changes, and technical support through Jio customer care.
Q4. Is customer service available in multiple languages?
Yes, Jio customer service representatives are trained to assist users in multiple languages, making it easier for diverse customers to get help.
Q5. What should I do if my issue is not resolved?
If your issue remains unresolved, you can escalate your concern by asking the customer service representative to connect you with a supervisor.
Conclusion
Having easy access to the Jio customer care number is vital for a smooth and hassle-free user experience. With various support channels available, Jio ensures that its customers can quickly find solutions to their problems. Whether you need immediate assistance through the hotline or prefer to manage your issues via the MyJio app, Jio customer care is dedicated to helping you at every step. Don’t hesitate to reach out whenever you need support!
Read Our More Blogs…